Terms and Conditions Use of the mbi44 Platform

1 Acceptance of Terms

By accessing, registering, or using any part of the mbi44 platform — including the website, mobile app, games, and related services — you hereby acknowledge that you have read, understood, and agree to be fully bound by these Terms & Conditions.

These Terms and Conditions take full effect from the date you first access or use the mbi44 platform. This acceptance is ongoing and binding for as long as your account is active or you use any service provided by mbi44.

Mbi44 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time with reasonable notice to users. Notice of changes will be communicated via registered email or platform announcements. Continued use after any changes are published constitutes your acceptance of the updated terms.

2 Eligibility & Registration

To register and use mbi44 services, you must meet the following eligibility criteria without exception:

• Be at least 18 years on the registration date.
• Not a citizen or resident of any country that specifically prohibits online gambling activities.
• Having full legal capacity to enter into a binding agreement.
• Not on the voluntary self-exclusion list of any active responsible gaming program.
• Acting on your own behalf and not as an agent or proxy for any third party.

Mbi44 reserves the right at any time to request identity document verification (KYC — Know Your Customer) to confirm user eligibility. Documents that may be required include a national ID, passport, bank statement, or recent proof of address. Failure to comply with a KYC request within the specified timeframe may result in a temporary restriction or account termination.

Registration using false information, another person's identity, or invalid documents is a serious breach of these terms and may result in permanent account suspension and appropriate legal action.

3 User Account

Each individual is only permitted to hold one (1) active account on the mbi44 platform. Holding multiple accounts is strictly prohibited and will result in all such accounts being suspended and any existing fund balances being forfeited.

You are fully responsible for:

• Keeping your password and account login credentials confidential.
• Ensuring no other party uses your account without your authorization.
• Notifying mbi44 immediately if you suspect any unauthorized access to your account.
• Keeping your personal information accurate and up to date.

Mbi44 will not be held liable for any losses arising from third-party use of an account due to the user's negligence in safeguarding their login credentials. However, the mbi44 security team continuously monitors suspicious account activity and will take immediate action when necessary.

4 Deposits & Withdrawals

Mbi44 supports a wide range of popular payment methods in Malaysia, including DuitNow, online banking, Touch 'n Go eWallet, GrabPay, and other methods listed on the Deposit. All financial transactions are subject to the following terms:

• Deposited funds must be legitimate money owned by the user themselves.
• Minimum and maximum deposit amounts are as specified on the deposit page and may vary by payment method.
• All deposits will be processed within the stated timeframe depending on the chosen payment method.
• Withdrawals will be processed to the same account or wallet used for the deposit, except in specific circumstances that require additional verification.
• Mbi44 reserves the right to request verification documents before processing any withdrawal, particularly for amounts exceeding certain limits.
• Deposited funds may not be transferred between accounts or to third parties.

Withdrawals at mbi44 are typically processed within 30 minutes for most payment methods. Any delays caused by security verification procedures will be communicated to users via email or in-app notification. mbi44 is not responsible for delays caused by third-party financial service providers.

If any suspicious transaction is identified, mbi44 reserves the right to suspend processing while an investigation is conducted. Users will be notified and asked to cooperate with the investigation.

5 Bonuses & Promotions

Mbi44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and loyalty programs. All bonuses are subject to the following specific terms:

• Each bonus offer has its own wagering requirement that must be met before a withdrawal can be made.
• Bonuses may only be claimed once per promotion unless otherwise specifically stated.
• The bonus validity period is as stated in the relevant promotion terms. Expired bonuses cannot be reinstated.
• Mbi44 reserves the right to cancel any bonus obtained through illegitimate means, fraud, or system exploitation.
• Abuse of the bonus system, including arbitrage betting (arbing) or the use of multiple accounts to obtain bonuses, is a serious violation of these terms.
• Bonuses are non-transferable between accounts and cannot be converted to cash unless wagering requirements have been fully met.

6 Game Rules

All games available on the mbi44 platform — covering online casino, Live Casino, Sports Betting, Fish Shooting Games, and e-sports — are subject to their respective game rules, which can be found on the relevant game pages.

The general principles that apply to all games at mbi44 are as follows:

• All game results generated by the mbi44 system are final and may not be contested, unless there is clear evidence of a technical failure verified by mbi44.
• In the event of a technical disruption during an active game session, mbi44 will resolve the matter based on available system records and the decision made shall be final.
• The use of automation software, bots, or any tools designed to gain an unfair advantage in games is strictly prohibited.
• Attempts to manipulate game outcomes through any technical means or collusion with other players is a serious violation that may result in account termination and legal action.
• Mbi44 reserves the right to void any bets or games suspected of involving fraud, regardless of whether winnings have been recorded.

All games at mbi44 use a Random Number Generator (RNG) that has been audited and certified by an independent third party to ensure fairness and transparency in every game outcome.

7 Prohibitions & Restrictions

Users of the mbi44 platform are strictly prohibited from doing any of the following:

• Registering using a false identity or misleading information.
• Using the platform for any money laundering or illicit financing activities.
• Transferring your account or any associated rights to a third party.
• Using any third-party software, automated scripts, or tools that could compromise the integrity of the platform.
• Engaging in any form of collusion, fraud, or attempts to manipulate game outcomes.
• Exploiting any bugs or technical vulnerabilities on the platform to gain an unfair advantage.
• Threatening, harassing, or acting in a manner that negatively affects other users or mbi44 staff.
• Attempting to access restricted areas of the platform or breaching the mbi44 system security.

Any violation of the above prohibitions will result in immediate action, including account suspension, cancellation of all associated bonuses and wins, and potential referral to the relevant authorities where necessary. mbi44 maintains records of all platform activity and reserves the right to use such information in investigations or legal proceedings.

8 Intellectual Property

All content on the mbi44 platform — including but not limited to logos, brand names, interface design, graphics, text, software, source code, and audiovisual elements — is the exclusive property of mbi44 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, and non-transferable license to access and use the mbi44 platform for personal entertainment purposes only. This license does not cover:

• Copying, reproducing, distributing, or broadcasting mbi44 content without written permission.
• Modification, translation, or creation of derivative works from platform content.
• Commercial use of any element of mbi44's intellectual property.
• Removal or alteration of any copyright or trademark notices.

Any infringement of mbi44's intellectual property rights will result in immediate legal action under applicable Malaysian and international law.

9 Liability Limit

The mbi44 platform is provided on an "as-is" basis. While we strive to ensure the platform operates smoothly at all times, mbi44 makes no guarantee that the service will be uninterrupted, error-free, or meet your specific expectations at all times.

To the extent permitted by applicable law, mbi44 will not be liable for:

• Any direct or indirect financial losses arising from the use of the platform.
• Service disruptions caused by factors beyond mbi44's control, including internet outages, user hardware issues, or natural disasters.
• Unauthorized access to your account resulting from your own negligence in safeguarding your security information.
• Losses arising from game outcomes or bets placed by the user.
• Content or actions by third parties that may be associated with the mbi44 platform.

Mbi44's maximum liability under any circumstances shall not exceed the total funds deposited by the user in the 30 days preceding the relevant claim.

10 Account Termination

Mbi44 reserves the right to suspend, restrict, or terminate any user account at any time, with or without prior notice, for reasons including but not limited to violations of these Terms and Conditions, suspected fraudulent activity, self-exclusion requests, or instructions from relevant authorities.

Users may also choose to close their own account at any time by contacting the mbi44 customer support team. In the case of voluntary closure:

• Any valid fund balance in the account will be returned to the user after the required verification process.
• Bonuses with unfulfilled wagering requirements will be automatically forfeited.
• Account transaction history will be retained by mbi44 for the period required by applicable law.

Once an account is terminated due to a terms violation, mbi44 reserves the right to withhold any funds associated with suspected illegitimate activity until the investigation is concluded.

11 Terms Amendment

Mbi44 reserves the right to update or amend these Terms and Conditions at any time based on operational needs, legal changes, or service improvements. Any significant amendments will be communicated to users via:

• In-account or in-app notifications on mbi44.
• Email to the address registered in your account.
• Announcements displayed on the mbi44 homepage.

Amendments take effect within 7 days of the announcement date unless otherwise stated. Continued use of the mbi44 platform after the effective date of any amendment constitutes your acceptance of the updated terms. If you do not agree with the changes, please contact our support team and we will assist you in closing your account in an orderly manner.

12 Contact Us

If you have any questions, confusion, or concerns regarding these Terms & Conditions, the mbi44 team is ready to assist you. You may reach us through the following channels:

• Live Chat: Available 24/7 directly within the mbi44 platform or app.
• Email: [email protected] (replied within 24 business hours).
• Telegram: Via the official mbi44 account listed within the app.

For more serious issues such as account or transaction disputes, we recommend using the official email channel so that all communications are properly documented. Our team will endeavour to resolve every dispute fairly and transparently within a reasonable timeframe.